I first hired Jessica Payne to design a program assessment for a new first-year undergraduate program. She did such a marvelous job that she has become my "go-to" consultant for qualitative assessments projects. Of all the consultants I have hired in over 15 years of administrative experience, I recommend Jessica Payne most highly.

Steven Weisler, Hampshire College

Your stakeholders, clients, and consumers are an authentic, root source of institutional knowledge about the work your organization does and how it can be improved.  At Jessica Payne Consulting (JPC), we help you go directly to that source

We provide high-insight research, evaluation, and assessment services to organizational leaders working in the education, healthcare, marketing, and culture and arts industries.  What sets us apart is our capacity to inspire trust and candid reflection among stakeholders.  Through interviews, focus groups and a combination of qualitative and quantitative research methods, we capture your stakeholders' experiences with your organization.  By tapping into their direct knowledge about the work you do, we give you the information you need to accurately measure organizational outcomes and make informed decisions about how to move forward.

Lead consultant Jessica Payne, Ph.D., has over 25 years of experience collaborating with regional, national, private, and public organizations.  Her spirited, hands-on, collaborative approach is the hallmark of JPC’s work, informing each step as we partner with you to design and carry out customized research that you can put to immediate use.

We provide services in English and Spanish.